Privacy Policy

Privacy Policy
Personal Contact Information
ifood may collect the following information from users of our Site: first and last name, street address, area and city, telephone and contact numbers, email address, GPS location (mobile site) if you register with us, and notifications you may or may not accept (collectively, “Personally Identifiable Information” or “PII”).
In addition, ifood may collect information regarding ifood account holders’ previous orders, favorite restaurants, customer service inquiries, service/restaurant reviews and certain social networking preferences (such as pages you “like” or “recommend”).
ifood may also use web analytics software to track and analyze traffic to the Site in connection with ifood advertising and promotion of ifood services. ifood may publish or share these statistics with third parties without including PII.
Non-Personally Identifiable Information (or “Non-PII”) is aggregated information, demographic information, and other information that does not reveal your specific identity. We and our third party service providers may collect Non-PII, including your MAC address, computer type, screen resolution, operating system version, Internet browser, and demographic data, such as your location, gender, and date of birth. We may aggregate PII in a manner such that the end product does not personally identify you or any other user of the Site, for example, by using PII to calculate the percentage of our users who have a particular telephone area code. We and our third party service providers may also use cookies, pixel tags, web beacons, and other similar technologies to better serve you with more tailored information and facilitate your continued use of our Site. If you do not want information collected through the use of cookies, there are simple procedures in most browsers that allow you to decline the use of cookies. To learn more about cookies, please visit http://www.allaboutcookies.org/. IP addresses are the Internet Protocol addresses of the computers you are using. Your IP address is automatically assigned to the computer you are using by your Internet Service Provider (ISP). This number is identified and logged automatically in our server log files whenever users visit the Site, along with the time of such visit and the page that was visited. Collecting IP addresses is standard practice on the Internet and is done automatically by many websites.
Use of Your Information
ifood uses PII to create users’ ifood accounts, to communicate with users about ifood services, to offer users additional services, promotions and special offers, and to charge for purchases made through ifood. Users may opt out of receiving promotional communications from ifood by visiting their personal account page at http://www.ifood.ps and providing their email address via the opt-out link. ifood may also use PII to enforce ifood’s Terms of Use.
ifood uses cookies to remember users on the Site and to enhance users’ experience on the Site. For example, when users with ifood accounts return to the Site, cookies identify those users and allow the Site to provide certain user-specific information such as ifood login information, site selection, and country language selection, in addition to any other information we may collect in the future. ifood does not sell the information it collects to third parties. ifood shares PII with third-party vendors and service providers with whom ifood works to provide application programming interfaces (“APIs”) and other functions for the Site in connection with the provision of ifood services. Additionally, ifood shares ifood users’ ifood order content, special order instructions, first and last name, street address, and phone number with restaurants where users place orders to the extent necessary to process those orders. ifood may also disclose PII to third parties such as attorneys, collection agencies, courts, or law enforcement authorities pursuant to valid requests in connection with alleged violations of ifood’s Terms of Use and Service or other alleged contract violations, infringement, or similar harm to persons or property.
User-generated content posted through the Sites such as service/restaurant reviews and certain social networking preferences (such as pages you “like” or “recommend”) may be viewed by the general public. Accordingly, requests for the privacy of any PII included in User-generated Content cannot be guaranteed.
Non-Personal Information. Because Non-PII does not personally identify you, we may use it for any purpose. In addition, we reserve the right to share such Non-PII, which does not personally identify you, with our affiliates and other third parties, for any purpose. In some cases, we may combine Non-PII with PII (such as combining your name with your geographic location). If we do combine Non-PII with PII, the combined information will be treated by us as PII as long as it is so combined.
IP Addresses. We use IP addresses for purposes such as calculating site usage levels, helping diagnose server problems, and administering the site. We may also use and disclose IP addresses for all the purposes for which we use and disclose PII. Please note that we treat IP addresses, server log files and related information as Non-PII, unless we are required to do otherwise by applicable law.
Your Email Address To register for an account, we ask you to provide us with your email address and other information needed to contact you online and by phone. We use your email address and other contact information you provide to us to confirm your order and to notify you if there is a problem with the order, so a person cannot register without an email address. If you provide an email address, you can later access it, update it, modify it and delete any inaccuracies by logging into your account through the “My Account” information link on the user home page. You can also simply choose not to provide us with your email address, but you will not be able to register on the website and place orders. We provide some of your contact information (name, surname, delivery address and telephone number) to the member restaurant from which you placed your order. We also use this information to facilitate and improve your use of the website, to communicate with you, for internal purposes and to comply with any legal requirements. This information may be disclosed to our employees and to third parties involved in the fulfillment of your order or in the analysis and support of your use of the website. We do not sell or disclose your personal contact information to third parties other than as set out in this Privacy Policy without your permission unless we are legally entitled or obligated to do so (for example, if we are required to do so by court order or for the purposes of preventing fraud or other crime).
ATM, CREDIT CARDS AND PAYMENT INFORMATION When you place an order through the Site, you are required to select a payment method. ifood is not interested in your credit/debit card information and does not store any of your credit/debit card information, as orders can be paid for at the door directly to the restaurant in several ways such as cash, credit card or payment checks. Online credit/debit card payment is just another payment option. For credit/debit card transactions, we transmit your full card information to the appropriate credit/debit card company in an encrypted format under globally accepted regulations and applications during the order processing. At your option, we retain a portion of your card information in an encrypted format, taking great care to maintain physical, electronic and procedural security measures regarding your credit card information.
Order Placement Information Personal information requested during the order process includes name, address, telephone number, email address and other similar information used to identify you and complete the order. Personal information collected on our site will be shared with the restaurant or vendor when processing your order. We have an agreement with all member restaurants that restricts the disclosure or further processing of information provided to them by us. Your personal information will be used to notify you of the status of your order. Personal information will not be shared with any of our business partners or affiliates without your permission. It will be treated as confidential and will not be disclosed to third parties, unless we are required to do so by applicable legislation. We only send marketing emails to those people who have specifically requested to receive this information.
Browsing and Crowdflow Data As you browse our website, we collect browsing and flow data that shows which pages you have visited on the website, what features you have used, how long you have been on a particular page, etc. This information will not identify you or be linked to you personally. We use this information to complete, support and analyze your purchases with us, facilitate and improve your use of the website, comply with any legal requirements, and provide or have third parties provide specialized or relevant advertising content and/or recommendations to you on the website or on a third party’s website and for internal purposes. This information may be disclosed only to our employees and third parties involved in completing your transaction, delivering your order, and analyzing and supporting your use of the website.
We may use advertising companies to serve advertisements for us These companies may use cookies and business tags to measure advertising effectiveness. They may also use this technology to serve you specialized or relevant advertising content and/or recommendations on our website or their website. Any information that third parties collect via cookies and business tags is completely anonymous and does not contain any personal contact information.
Marketing We do not sell or rent your personal information to third parties for their marketing purposes without your express consent. We may combine your information with information we collect from other companies and use it to improve and personalize our services, content and advertising. If you do not wish to receive marketing communications from us via email or participate in our advertising personalization programs, simply notify us of your choice by email or log into your account on the site and change the relevant settings from the “My Account” link on the user home page.
Do we disclose your personal information? We may disclose your personal information to our employees and to any party involved in the delivery of your order and the analysis and support of your use of the site. We may disclose your information as necessary to protect our legal rights, if the information relates to actual or threatened harmful conduct, or we have a good faith belief that such action is necessary to (1) conform to the requirements of the law or comply with governmental orders, court orders, or legal process served on us; or (2) protect and defend our property or other rights, the users of the Site, or the public. This includes exchanging information with other companies and organizations for fraud protection and credit risk protection.
How is PII disclosed? We may disclose PII: To third party service providers who provide services such as website hosting, data analysis, payment processing, order fulfillment, infrastructure provision, information technology services, customer service, email delivery services, credit card processing, and other similar services to enable them to provide the services. Information required to fulfill your purchases (i.e., to our restaurant partners to enable them to fulfill your order) Identify you to anyone you send messages regarding Site-related content through the Site. To the promoters or those responsible for promotions (regardless of whether the promotions are hosted by us) or otherwise in accordance with the applicable regulations applicable to such promotions. You should carefully review the regulations, if any, for each promotion in which you participate, as they may contain additional important information regarding the sponsor’s or third party’s use of your PII. To the extent that the terms and conditions of such regulations regarding the treatment of your PII conflict with this Privacy Policy, the terms and conditions of such regulations will control.
To an affiliate or other third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including without limitation in connection with any bankruptcy or similar proceedings). As we believe it is appropriate (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from the public and government authorities, including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property and/or those of our affiliates, you or others; and (g) to allow us to pursue available remedies or to minimize damages that we may incur.
Cookies When you visit our site, our server sends a “cookie” to your computer. This cookie is a small piece of information that identifies you as a user of our system. Cookies save you time by retaining your contact information. Cookies do not deliver viruses and can only be read by the server that sent the cookie to you. You have the ability to accept or decline cookies by adjusting the settings in your browser. Please note that you may not be able to use all of our site's features if cookies are disabled.
Protecting your personal information Our website contains secure pages to collect user information and the most important data is stored in an encrypted form. We use various technical and administrative practices to help protect the confidentiality, security and integrity of data stored on our system. Our servers use SECURE SOCKETS LAYER (SSL) and encryption technology that works with NETSCAPE NAVIGATOR, MICROSOFT INTERNET EXPLORER, FIREFOX, SAFARI, CHROME
Security
We use reasonable organizational, technical and administrative measures to protect PII under our control. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. Please do not send sensitive information to us via email. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you have with us has been compromised), you must immediately notify us of the problem by contacting us in accordance with the “Contacting Us” section below (note that if you choose to notify us by regular mail, this will delay the time it takes for us to respond to the problem).
Other Parties This Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third party, including without limitation any of our affiliates and any third party operating any site to which this Site contains a link. The inclusion of a link on the Site does not imply endorsement of the linked site by us or our affiliates.
Information about the services we provide It is important to us that we provide you with the highest level of service. To help us do this, we may from time to time send you details of products, services, discounts, offers and campaigns that we think you may be interested in. We may send you marketing communications with your consent. If at any time you do not wish to receive this information and wish to unsubscribe from marketing communications, please contact us by email or register in your account to change your relevant settings from the “My Account” link on the user’s home page.
Modification of the Privacy Policy Talab may change the Privacy Policy at any time by publishing the new version on the site.
Verification of the accuracy of personal information and updating and amending it - ifood-ps Members You can update your personal information at any time by logging into your membership account and accessing “My Account”, where you can update your personal information mentioned in “Account Information” and “Delivery Address”. Guests Users who place an order as guests cannot view or change their details on the site when placing an order. Any changes affecting the fulfillment of the order must be communicated directly to the restaurant concerned.
Contact All comments, inquiries and requests related to our use of your information are welcomed
Legalities Accessing this site or using any information on this site means that you accept the following terms. Accessing this site or the site or other information and data on the site or software etc., ifood shall not be liable for any direct or indirect damages that may arise from the use of the contract or breach of contract or tort or other causes. ifood, as a result of breach of contract or tort or negligence or other causes; shall not bear any responsibility for interruption of the transaction or error or negligence or interruption. ifood reserves the right to change and reorganize the site and to stop broadcasting, without prior notice, any services, products and terms of use of the site and information provided on the site. Changes are effective at the time they are posted on the site. These changes are deemed accepted upon use of the site or access to the site. These terms are also valid for other linked web pages. ifood, as a result of breach of contract or tort or negligence or other causes; No liability is assumed for interruption of the transaction, error, omission, interruption, deletion, loss, delay in the transaction or communication, computer viruses, communication error, theft, destruction, unauthorized access, modification or use. The general presentation and design of this website and all information, images, trademark and other trademarks on the website, the domain name ifood.ps, logo, icon, illustration, written, electronic, graphic or machine-readable technical data, is the owner or licensee of all materials (“Materials”), including computer programs, applicable sales system, method of operation and business model, and is legally protected. No materials on the website; may be modified, copied, reproduced, translated into another language, republished, installed on another computer, mailed, transmitted, presented or distributed, including code and software, without prior permission and reference. The website in whole or in part may not be used on another website without permission. On the contrary, actions require legal and criminal liability. All other rights of ifood not expressly mentioned herein are reserved. ifood reserves the right to update the content of this legal warning page at any time and recommends that its users visit the legal warning page each time they access the site.
Every time they visit the site
How long do we retain your data?
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. Expires after 1 day.
How long do we retain your data If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users who have registered on our site (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data If you have an account on this site, or have left comments, you can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Your contact information: ifood [email protected] Hebron- Palestine- 022212666
Comments
Accessing this website or using any information on this website means that you accept the following terms. Access to this site or the site or other information and data on the site or software etc., ifood is not liable for any direct or indirect damages that may arise from the use of the contract, breach of contract, tort or other causes. ifood, as a result of breach of contract, tort, negligence or other causes; does not assume any liability for interruption of the transaction, error, negligence or interruption. ifood reserves the right to change and reorganize the site and to stop broadcasting, without prior notice, any services, products, terms of use of the site and information provided on the site. Changes are effective at the time they are posted on the site. Such changes are deemed to be accepted upon use of the site or access to the site. These terms are also valid for other linked web pages. ifood, as a result of breach of contract, tort, negligence or other causes; does not assume any liability for interruption of the transaction, error, negligence, interruption, deletion, loss or delay in the transaction or communication, computer viruses, communication error, theft, destruction or unauthorized access, modification or use. The general presentation and design of this website and all information, images, trademark and other trademarks on the website, the domain name ifood.ps, logo, icon, illustration, written, electronic, graphic or machine-readable technical data, is the owner or licensee of all materials (“Materials”), including computer programs, applicable sales system, method of operation and business model, and is legally protected. No materials on the website; may be modified, copied, reproduced, translated into another language, republished, installed on another computer, mailed, transmitted, presented or distributed, including code and software, without prior permission and reference. The website cannot be used in whole or in part on another website without permission. On the contrary, actions require legal and criminal liability. All other rights ifood not expressly mentioned herein are reserved. ifood reserves the right to update the content of this legal warning page whenever it wishes and recommends that its users visit the legal warning page each time they enter the website
How long do we retain your data?
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day. How long we retain your data If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users who have registered on our site (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. What rights you have over your data If you have an account on this site, or have left comments, you can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Your contact information: ifood [email protected] Hebron- Palestine- +97059766668 Privacy policy prepared by the ifood team @2025